We have compiled the most frequently asked questions and answers. You can find them below.
We provide here answers to frequently asked questions.
We deliver orders via courier service and through the Polish postal service.
You have a standard 14 days to return your order from the date you received it. Please include the withdrawal form with the product. You are responsible for the return shipping costs.
You can pay for all orders placed at Lukka store by bank transfer. You will receive the bank transfer details directly after placing the order.
To commission workshop facilitation, please contact us at contact@lukka.com.pl. Describe the group of children you work with and where the workshops are intended to take place.
Certainly. To do so, visit the workshop page and complete the order form.
I ensure that all elements of the set come together to create a complete toy.
I prepare sets with meticulous attention to every detail.
I hand-pack each set, ensuring the highest standards.
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